Wagnardsoft Forum

Hi,

I was referred by Nvidia. I installed and ran DDU on my pc but it hangs at cleaning up the registry. I left it at this point for a few minutes before ending the task. Any guidance you can offer will be greatly appreciated.

Thanks in advance.

Pores1939 wrote: ↑Tue Feb 11, 2025 4:10 am Hi,

I was referred by Nvidia. I installed and ran DDU on my pc but it hangs at cleaning up the registry. I left it at this point for a few minutes before ending the task. Any guidance you can offer will be greatly appreciated.

Thanks in advance.

Hi, did it end after you waited more?
If not, hit the close button and zip the ddu logs folder (located within the DDU folder) and email it to me at [email protected] I'll try to see what is causing your issues

Pores1939 wrote: ↑Tue Feb 11, 2025 4:10 am Hi,

I was referred by Nvidia. I installed and ran DDU on my pc but it hangs at cleaning up the registry. I left it at this point for a few minutes before ending the task. Any guidance you can offer will be greatly appreciated.

Thanks in advance.

Hi,
Have you tried running DDU in Safe Mode to see if it completes without hanging?

Pores1939 wrote: ↑Tue Feb 11, 2025 4:10 am Hi,

I was referred by Nvidia. I installed and ran DDU on my pc but it hangs at cleaning up the registry. I left it at this point for a few minutes before ending the task. Any guidance you can offer will be greatly appreciated.

Thanks in advance.

Hi,
You can try disabling any antivirus or security software temporarily, as they can sometimes interfere. If that doesn’t help, try booting into Safe Mode and running DDU from there, as it tends to work more effectively in that environment. Hopefully, that should get it sorted!