15 Oct

How to use Display Driver Uninstaller (DDU) Guide / Tutorial

by Wagnard

Display Driver Uninstaller (DDU) Tutorial/Guide

This tutorial was written for version V17.0.8.2, future versions may differ slightly. Please feel free to contact me via PM on Reddit if you think I should update the guide.

DISCLAIMER: I take no responsibility for any damages caused if you don't follow the steps correctly, you proceed at your own risk and take full responsibility. It should also be noted any settings or profiles you've created in your GPU control panel will be removed - you may need to re-enable settings like SLI, Crossfire, tweak colour settings, refresh rates etc...

Q: What is DDU?

A: Display Driver Uninstaller (DDU) is a driver removal tool that can help you completely remove AMD (ATI), NVIDIA and Intel graphics drivers, Realtek audio driver from your system, without leaving leftovers behind (such as registry keys, folders, files, driver store). Over time these leftover files can cause compatibility issues, such as drivers failing to install, reducing performance or system crashes/freezes. By using DDU you can remove these leftovers and solve many common issues related with GPU drivers.

Step 1 - Have your GPU/Audio drivers ready (but do not run them yet)
Before we go ahead and use DDU to remove our GPU drivers I highly recommend beforehand you head to your GPU manufacturers website and download the appropriate drivers for your GPU and OS configuration (I recommend you use the latest drivers available, however you can use older drivers if you want)

Here are the official download links for NVIDIA, AMD (ATI) and Intel drivers. Make sure you select the right options such as language, OS version and architecture etc.

NVIDIA: www.nvidia.com/Download/index.aspx

AMD (ATI): support.amd.com/en-us/download

Intel: https://downloadcenter.intel.com/

- Note: With some computers you may have to download your GPU/Audio drivers from the OEMs website (HP, Dell, Lenovo etc.) - some GPUs may have custom hardware IDs that only officially work with the OEM specific drivers; however this isn't common.

Step 2 - Download DDU

After you've downloaded your GPU drivers we can now go ahead and download DDU, I recommend you download DDU from Wagnard's official site.

DDU Download: https://www.wagnardsoft.com/display-driver-uninstaller-ddu-

I always recommend you download the latest version of DDU, it gets updated quite regularly to keep up with the changes made to GPU drivers and Windows.

Step 2.5 - Disconnect from the Internet (Windows 10 only)

If you're using Windows 10, I recommend (if not mandatory) you disconnect your PC from the Internet, this will prevent Windows 10 from automatically downloading GPU drivers.

There is an alternative option in the option menu of DDU that you can select that should prevent the download of drivers from window update.

Step 3 - Extract and run DDU

Once you've download DDU, simply double click the exe and extract it wherever you want (except on a network drive, it must be on a local disk), I recommend you extract DDU to a 'DDU' folder on the desktop, for ease of access.

Once you've extracted DDU, open the DDU folder (or wherever you extracted it) and you should see several files, read the 'Readme' file, then launch 'Display Driver Uninstaller'.

After you run 'Display Driver Uninstaller' you'll be presented with a warning box, advising you to launch DDU in Safe Mode, I highly recommend you use DDU in Safe Mode to minimize any potential issues, however it's optional. If you do not want to launch DDU in Safe Mode, just click 'OK' and proceed as normal.

If you do want to launch DDU in Safe Mode click the OK button, in the top left-hand corner select 'Options' and at the bottom click 'Enable Safe Mode dialog', exit out of DDU and relaunch it, upon relaunching select "Safe Mode (Recommended)" and click "Reboot to Safe Mode". Your PC should reboot into Safe Mode and DDU will start.

*Note1: It is preferable to use the "Enable Safe Mode dialog" option only after you have at least tried once to go into safe mode the usual way or YOU MAY GET STUCK in safe mode.

*Note2: If you use DDU in normal mode I recommend you close down any background programs, such as games, browsers, media players etc…

After launching DDU you will be presented with this screen, instead of simply clicking one of the removal buttons I recommend you head to the options and tweak how DDU removes the drivers.

I recommend you select the C:\NVIDIA and C:\AMD folders

These folders are the default locations where the NVIDIA or AMD driver installation files are unpacked, once the driver is installed these folders can safely be deleted.

Once this has been done exit the options menu and now we can begin using DDU to remove our GPU drivers.

On the right side you'll see a drop down box that allows you to select what GPU drivers you want to remove.

If you previously had an AMD (ATI) GPU in your system and then made the switch to NVIDIA (or vice versa) in the same Windows installation, you will want to remove the AMD drivers and then the NVIDIA drivers (or vice versa) to avoid any conflicts

Intel iGPU (HD, Iris graphics) drivers shouldn't cause any conflicts between AMD or NVIDIA drivers. However, having assets of AMD drivers installed on an NVIDIA system, or vice versa can cause issues.

On the left side of the interface you'll see three buttons, all are relatively quite simple but I'll run through them quickly.

Clean and restart
Will remove the current selected GPU drivers and reboot. This is great if you've only had a single GPU installed and you want to clean your drivers. It will reboot and you can start clean with the drivers you downloaded earlier

Clean and do NOT restart
This is the option you'd want to select if you've had multiple GPUs installed in the past, remove the AMD (ATI) drivers, change it to NVIDIA and remove those drivers (or vice versa)
This allows you to completely remove any GPU drivers from your system and start completely fresh.

Clean and shutdown
Will remove the currently selected GPU drivers and shutdown your system. This should be used if you intend to swap out your GPU

Remove “GeForce Experience” display driver installer cache/files (NVIDIA only) (Older DDU version)
This will remove cache/temporary files that are created when installing NVIDIA drivers or the GeForce experience, this is intended for use after you've installed your NVIDIA drivers, it typically will remove 600MB or more

Now all we have left to do is remove our drivers, your screen may go black for a few seconds while DDU is removing the GPU drivers - this is perfectly normal and should only last a few seconds.

Select your GPU vendor

Select one of the removal options, I recommend you click ‘Clean and do NOT restart' if you wish to look at the logs or by default, click 'Clean and restart'.

DDU will now remove the selected GPU drivers from your system, this will vary depending on the speed of your system.

I just want to reiterate one more time, if you've had an AMD (ATI) or NVIDIA GPU in the same install of Windows I highly recommend you select and remove both GPU drivers to make sure there aren't any conflicts. Once DDU has completed the removal of the selected GPU drivers you will be prompted with this message -- Select ‘Yes' to exit the program.

Now DDU will reboot your PC, from here you can install the GPU drivers you downloaded earlier, restart if applicable and then connect your PC back to the internet.

(NVIDIA only, OLD DDU VERSION) After you've installed your GPU drivers, you can go ahead and open up DDU (you don't need to do this in Safe Mode) and remove temporary/cache NVIDIA driver/GFE installation files, for me it was around 1GB

As a side note I always recommend you update your GPU drivers using the official installer, programs like GeForce Experience can cause issues when updating drivers.

If you found DDU useful, please consider donating to Wagnard so he can continue improving DDU by adding new features and updating it when changes are made to Windows or the drivers themselves. Patreon Link | PayPal Link | Discord Link

Hopefully this guide has helped you resolve any GPU driver related issues you may have encountered, although I realise this guide won't help everyone. GPU drivers are incredibly complex pieces of software and this is merely one fix. Below I have other tutorials that may help you resolve any issues that are related to GPU drivers.

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